How Duradiamond Software transforms Royal Dublin Society's event management

 

Overview

The Royal Dublin Society (RDS) hosts the Dublin Horse Show, a prestigious and popular equestrian event that attracts over 100,000 visitors and 1,500 competitors every year. The RDS faced several challenges with their existing operations platform, which was outdated, inefficient and poorly supported.

The RDS decided to look for a new solution that meets their current and future needs and enhances their reputation as a world-class event organiser. Duradiamond Software, a leading provider of bespoke software solutions for agricultural events and organisations, analysed their challenges, and came to recommendations that meet their organisational objectives.

 

solution

Duradiamond Software assisted in implementing a new operations platform for the RDS - provided by a third party - using the latest cloud technologies and innovations.

  • The new competition management system is designed to be flexible, adaptable and scalable to accommodate the changing needs and expectations of the RDS and their customers.

  • The new platform provides enhanced features and functionality that improve the user experience and satisfaction of all stakeholders involved.

  • The project consists of four phases: discovery, design, development and delivery. 

  • Each phase involves close consultation and communication between the RDS and Duradiamond Software teams to ensure that the project met the requirements and expectations of both parties.

  • The project involves testing and feedback from end-users such as competitors and staff to ensure that the platform is user-friendly, intuitive and effective.

 

Results

  • The project was successfully completed in time for the 2023 Dublin Horse Show.

  • The new operations platform was launched with positive feedback from all stakeholders involved, which generated valuable insights and reports that helped the RDS improve their decision-making and planning for future shows.

  • The collaboration between the RDS and Duradiamond Software was a win-win situation for both parties. The RDS benefited from having a state-of-the-art operations platform that enhanced their reputation as a world-class event organiser. Duradiamond Software proved their expertise as a partner in deploying a third-party system for equestrian events, in a successful showcase project.